PULPIT PRIVACY POLICIES
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Initialization:
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You entrust us with your personal information when using Pulpit.
We're committed to upholding that confidence. Helping you comprehend
our privacy practices is the first step in doing that.
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This notice explains how we gather data. We advise reading this in
conjunction with our privacy overview, which highlights important
details regarding our privacy practices.
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Data gathering and application:
We guarantee that no other organization will use the information
gathered via the usage of Pulpit's service.
Pulpit is going to
start with city of Gujarat named Ahmedabad and Gndhinagar.
Your
data follows you wherever you go so that we can provide you with a
seamless experience. Whether you are in your own country or somewhere
else, we also respect your rights to privacy.
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INFORMAION WE COLLECT FROM YOU
You could be asked to submit us a specific piece of protected
information. Throughout the Services, we may collect this information in
a variety of ways and places, such as during the registration process
and other occasions when you engage with us. You create a user profile
when you register to utilise the Services. We will only ask you for
Protected Information that is legally necessary for us to acquire in
order to provide you with our services. The following data fields are
currently accessible and can be requested:
- Full name
- Email
- Password
- Address
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Mobile phone Number
- Zip Code
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WE COLLECT INFORMATION AS YOU USE OUR SERVICE AND ACCESS
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We and our Third Party Service Provider may use a number of
technologies to passively collect certain information whenever you
visit or interact with the Usage Information in addition to any
Protected Information or other information that you choose to provide
to us. The browser you are using, the URL that directed you to our
Services, all of the pages you visit there, the time of day, and other
details may all be included in this Usage Information. We also gather
the Device Identifier for the Device. Our systems recognize your
Device by its Device Identifier, which is a number that is
automatically assigned to your Device when it is used to access the
Services.
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For quality control purposes, we may record calls and chat histories
when making a reservation over the phone.
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As you use our Services, tracking information is gathered, including
but not limited to geographic areas. During the ride, the driver's
phone will submit your GPS locations to our servers.
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If you include emergency contact information on your account or in
the mobile application, we will gather and store it so we can share
your ride details with that person in case of an emergency.
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If you recommend a friend to use our services, we will gather and
store their contact information so we can reach out to them and tell
them about our offerings. We will collect and store the contact
information from your contact list if you use your account to book a
cab ride for someone else from your contact list using the Services.
We will also communicate the ride details with the chosen
contact.
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INFORMATION COLLECTED THROUGH DEVICE APPLICATION
We may, from time to time, supplement the information we collect about
you through our website or Mobile Application or Services with outside
records from third parties.
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INFORMATION COLLECTED BY MOBILE APPLICATIONS
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The Mobile Application is primarily used to offer Our Services. To
enable us to provide you with software updates, product support, and
other services (if any) related to such Mobile Phone applications, we
may collect and use technical data and other relevant information,
including but not limited to technical information about your device,
system and application software, and peripheral devices. In addition
to the Device Information, the mobile application that you use may
automatically gather and preserve any or all of the following data
from your device , including but not restricted to: -
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Your choice of nation and speech website (if applicable)
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The developer of and model of mobile device you have
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The mobile platform you're accessing
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Your choice of mobile web browsers
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Your geographic location
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Information about your interactions with the Application and any of
our websites that the Application links, such as how often you use a
particular aspect of the Application over the course of a given span
of time, how often you use the Application, what actions you take
within the App, and how you interact with it, Information that would
enable us to customise the services and content made accessible
through the app.
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Upon receiving device authorizations, we may use data from SMS/text
messages for the following purposes: (i) granting and accepting
one-time passwords and other device verification; (ii) filling out
recognition details during monetary operations, whether they are
conducted through us or a third-party service provider in in
accordance with the law. As stated in this Privacy Policy, we do not
distribute or otherwise transfer SMS/text message data to any third
parties. (Edited)
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How do we disclose to third parties and when do we do so:
Other than as stated in this Privacy Policy or at the time you provide
your information, we do not store, distribute or exchange the
information we have gathered about you. The following scenarios occur
when information may be disclosed:
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AFTER YOU HAVE CONSENTED TO OBTAIN INFORMATION FROM THIRD PARTIES
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There might be a chance for you to directly receive information
and/or marketing offers from third parties. Your Protected
Information will be shared with such third parties if you do agree
to this, and any other information you submit will be subject to
their privacy policies. You should evaluate the privacy policies and
practises of such third parties before accepting to receive such
information from them because we are not liable for their privacy
policies and practises. You'll need to get in touch with the third
party directly if you eventually decide that you don't want to
receive from them.
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THIRD PARTIES PERFORMING SERVICES IN OUR AUTHORITY
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For example, drivers and the businesses they work to provide the
services, while other third parties, host the services, design
and/or operate the features, track the analytics of the services,
process payments, take anti-fraud and security precautions, offer
customer support, and provide geo location data to our drivers. Only
the services they are providing for you or for us will require
access to user information, including Protected Information. All of
these outside parties, are expected to secure your information to
the same extent as we do and are prohibited from sharing or using it
for any other reason.
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CONTESTS AND PROMOTIONS
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Through the Services, we might provide Promotions that call for
registration. By taking part in a Promotion, you consent to the
official rules that govern that Promotion, which may have specific
demands of you. For example, you may have to let the Promotion's
sponsor to use your name, voice, and/or likeness in promotional
marketing. If you decide to participate in a promotion, you agree
that your protected information may be made available to the public
or to third parties in connection with the administration of that
promotion, including the shortlisting of winners, the awarding of
prizes, and as otherwise permitted by law or the official rules of
the promotion, such as on a winners list.
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ADMINISTRATIVE AND LEGAL REASONS
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We work with governments, law enforcement officials and private
organizations to enforce and comply with the law. Accordingly, we
will access, use, retain, transfer, and disclose your information to
government or law enforcement officials or private persons when we
reasonably believe it is necessary and appropriate to: You may. (i)
to comply with any applicable law, regulation, subpoena,
governmental request, or legal process; (ii) to protect and/or
defend (including investigating possible violations) of the Online
and Mobile Services Terms of Use or other policies applicable to the
Online and Mobile Services; (iii) to protect the safety, rights,
property or security of us, our services or others; (iv) to protect
public safety for any reason; (v) detect, prevent or address fraud,
security or technical issues; and/or (vi) to prevent or stop any
activity that we determine to be illegal, unethical or lawful, or
that may pose a risk.
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WHEN YOU SHARE INFORMATION
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Secure data may be collected and disclosed to third parties. This
is when you have content that you explicitly and knowingly upload,
share or transmit from your mobile application to email recipients,
online communities, websites or generally. Uploaded photos, posted
reviews or comments, or information about you or your rides that you
choose to share with others through features provided on our
Service. Any such content uploaded, shared or submitted will also be
subject to the privacy policy of the email, online community
website, social media or other platform where the content is
uploaded, shared or submitted.
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COMPANY TRANSFER
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For internal reasons, such as business and operational needs, we
may share your information, including your Secured Information and
Usage Information with our parent, subsidiaries, and affiliates.
Additionally, we reserve the right to reveal and export all such
information in the following circumstances: (i) to a new owner,
co-owner, or operator of the Services or relevant database; or (ii)
in connection with a buyout, unification, rebuilding, the sale of
virtually all of our subscription interests and/or assets, or other
corporate change, even during any due diligence process.
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MARKET RESEARCH AND ADVANTAGES
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Your details, including your Protected Data and Usage Information,
may be shared with third parties for any reason, including but not
limited to carrying out research, data analysis, determining and
customising product or service offerings, improving the products or
Services, or providing you with any other advantages/services.
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CONTACTING THE OWNER OF ANY ACCOUNTS YOU MAY USE
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We may disclose the trip information to the profile owner if you
use an account or profile belonging to another party. This might
happen: If you take a vacation that was organised by an
acquaintance; If you use your employer's profile as part of a
corporate arrangement.
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Links to third party content and services:
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The Services might include material from third parties, and when web
pages from any online or mobile Services are served to your browser,
those third parties may gather information on how people use their
websites as well as your Device Identifier. Furthermore, you can be
sent to other websites or applications when using the Services that
are run and managed by independent third parties that we do not
control.
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The privacy policies followed by any of these third parties are not
our responsibility. For instance, if you click on a banner
advertisement, you can leave one of our websites and go to another
website. These other websites may send you their own cookies, gather
data on their own, or seek Protected Information from you. They may or
may not have written privacy policies of their own. Before providing
any third parties with Protected Information, we advise you to keep
track of when you leave our Services and read the privacy policies of
all third party websites and applications.
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Widgets and features of social media:
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Social networking tools like the Facebook Like button, widgets like
the "Share this" button, and interactive mini-programs that run on our
online and mobile services are all possible inclusions in our online
and mobile services. In order for these services to work effectively,
we may gather your IP address, photo, and the page you are currently
viewing on our website or mobile application. Either a third party
hosts the social networking features and widgets or our web services
host them directly. The privacy policies of the businesses that
provide these tools and widgets will control how you interact with
them.
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Data collected by drivers:
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The use of any information about you that the driver or the business
to which the driver belongs learns while giving you a trip in a cab
booked using the Services, or in any other way that is not given by
us, shall not be covered by this Privacy Policy.
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Change of information and account cancellation:
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You are in charge of keeping the data you give us accurate, including
any contact information you give us when you register for an account.
You can update information on our member information page, send us a
message via email that is listed on our website or in the mobile
application, or make adjustments if your protected information changes
or if you decide you no longer want our services. As soon as it is
practical and reasonable, we shall try our best to implement requested
changes in our then-active databases. By following the instructions in
an email or by login into your user account and altering your
communication choices, you can also cancel or amend the messages you
have chosen to receive from the Services. We may, in our sole
discretion, terminate your access to the Services by sending you a
written notice to this effect on your registered email id if, after
updating or changing the information previously provided to Us, we
still find it difficult to permit access to our Services to you
because the information is insufficient or inaccurate. Contact us at
the email address listed on the trip bill you got if you want to
cancel your account or ask us to stop using your information to offer
you with services. For as long as your account with the Services is
open and we need to offer you with our services, we will keep your
protected information and use information on file. Even after you
close your account, we will keep your Protected Information and Usage
Information on file for as long as it takes to comply with legal and
regulatory requirements, resolve disputes, wrap up any account
cancellation-related tasks, look into or stop fraud and other unlawful
behaviour, uphold our agreements, or for other business needs.
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Security:
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Information Protected and Its Use We employ common, industry-wide,
commercially acceptable security procedures to protect your
information, including encryption, firewalls, and Secure Socket
Layers. The information we gather is safely stored in our databases.
Although encryption technology is effective, no security mechanism is
unbreakable. You communicate any information to the Company at your
own risk; we cannot guarantee the security of our databases or that
the information you supply won't be intercepted while being sent to us
through wireless or the Internet. We advise you to keep your password
a secret from others.
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DEVELOPMENTS IN THE PRIVACY POLICY:
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We reserve the right to revise this Privacy Policy as our information
practices change from time to time. Any modifications will take effect
as soon as they are posted in the updated Privacy Policy. Prior to the
change taking effect, we will let you know by email (delivered to the
email address listed in your account) or by posting a notice on the
Services if we make any significant changes. We advise you to
frequently check this page for the most recent details on our privacy
policies.
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Call and SMS policy
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to verify a user's phone number during account creation.
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to communicate with their riders regarding pickup location or any other pertinent information.
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to communicate with their users regarding trip details, fare, or any other trip-related information.
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prohibit the use of call and SMS permissions for purposes such as marketing or data collection.
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implement security measures to protect user data with encryption and authentication protocols.
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ensures that all calls and SMS messages are initiated by the user, and that the app does not access or use call and SMS data for purposes other than those disclosed to the user.
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use call and SMS data solely for the purpose of providing and improving their transportation services, and for enhancing safety and security for both riders and drivers.